25-Year IT Services Business Built On Referrals

HS Listing ID-72981 Asking Price: $195,000 Financial Overview 2025 Cash Flow: $107,000 Current Billing Rate: $155/hour Annual Rate Increase: 5% established annual increase Client Base: 100% commercial clients Summary Description This established Long Island managed IT services firm has been operating since 2001 and has built a strong reputation through long-standing client relationships and word-of-mouth referrals. The company serves an entirely commercial client base across a diverse range of industries, including attorneys, CPAs, healthcare organizations, logistics, manufacturing, communications, publishing, retail, restoration, and museums. Several clients have remained with the business for 10, 15, 20, and even 25 years, demonstrating exceptional customer loyalty and retention. The business operates through a remote-first, low-overhead model, with remote access to 100% of client machines and on-site visits averaging only two days per month. Clients operate on a standardized hardware and software platform, while detailed documentation is maintained across every client account. A four-layer backup and disaster recovery system further supports the company’s established infrastructure. With $107,000 in 2025 cash flow, an asking price of $195,000, and multiple identifiable paths for revenue expansion, the business offers a turnkey platform for an owner-operator, IT professional, or strategic buyer seeking an established presence in the Long Island commercial IT market. Business Highlights ● Established Since 2001 with an operating history of over 20 years and a strong reputation in the Long Island market ● $107,000 in 2025 Cash Flow from an established and diversified commercial client base ● 100% Commercial Client Base serving attorneys, CPAs, healthcare organizations, logistics companies, manufacturers, communications firms, publishers, retailers, and other businesses ● Exceptional Client Retention with multiple relationships lasting 10–25 years ● Referral-Driven Growth with clients historically acquired through word-of-mouth rather than cold outreach or significant advertising ● Remote-First Business Model with remote access to 100% of client machines and approximately two days of on-site work per month ● Standardized Technology Platform with clients operating on consistent hardware/software and a single primary router manufacturer ● Four-Layer Backup & Disaster Recovery including local backup, cloud backup, energized local backup, and full OS recovery ● Detailed Client Documentation with granular, up-to-date records maintained across accounts ● Enterprise-Level IT Expertise delivered to small and mid-sized businesses, typically serving clients with approximately 5–15 users ● Pricing Opportunity with current billing at $155/hour compared with approximately $225/hour cited for competitors ● Established 5% Annual Rate Increase already incorporated into the business model ● Additional Revenue Potential through hardware sales and billing currently unbilled research hours ● Long Island Growth Opportunity through expanded referral and marketing efforts targeting professional-service and commercial businesses ● NYC Expansion Potential with only one current NYC client, leaving an adjacent market largely untapped ● Flexible Ownership Structure with the potential to add management and allow a new owner to focus on sales, marketing, and growth ● Low On-Site Requirement providing flexibility for an owner seeking a more remote-oriented operating model A SIGNED CONFIDENTIALITY AGREEMENT IS REQUIRED FOR THE EXACT LOCATION